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Frequently Asked Questions
Learn more about the Betterclean Services management franchise opportunity
The Betterclean Services franchise is a management-run commercial cleaning business.
As a franchise owner, you operate under the Betterclean Services brand in a large exclusive territory, building and managing ongoing cleaning contracts with local businesses and organisations.
You focus on business development and team leadership, rather than doing the cleaning yourself.
Learn more about our business model. (https://www.bettercleanfranchise.co.uk/business-model)
No – the franchise is designed as a management franchise. Your staff carry out the cleaning; you focus on building and running the business.
Your role is to win and manage contracts, recruit and support your team, and oversee the quality of service.
The initial franchise fee is £25,000 +VAT.
This gives you the right to operate under the Betterclean Services brand in a large exclusive territory, along with initial training, access to systems, and ongoing support.
New franchise owners pay no Management Service Fee (MSF) in their first 12 months.
Full details of costs and fees are set out in the franchise prospectus and discussed during your discovery call.
Learn more about our franchise financials.(https://www.bettercleanfranchise.co.uk/franchise-financials)
No – Betterclean Services does not guarantee contracts or turnover.
A key part of our model is that franchise owners are responsible for driving their own growth and building their customer base.
While we provide an elite level of training, systems, marketing support, and guidance, it’s your effort, focus and relationship-building that turn the opportunity into results.
You’ll generate business through a combination of:
● Enquiries from Betterclean Services’ central marketing activity
● Your own local marketing and networking
● Direct outreach to organisations in your territory
We train and support you in how to handle enquiries, carry out site visits, prepare proposals, and follow up to win and retain profitable contracts.
Yes. There is always a need for commercial cleaning. The commercial cleaning industry has seen continued growth through the last three recessions. With a Betterclean Services franchise, you employ cleaning staff to carry out the cleaning duties, leaving you to focus on the service delivery and customer relationship side of the business and growing your business into a profitable and valuable asset.
The first step is to have a chat with Mike. Mike has been with Betterclean for many years now and there is nothing he doesn’t know about growing and operating a commercial cleaning business. During this initial chat, Mike will provide details of the process that you would need to go through to become a Betterclean Services franchise owner and an indication of timescales, requirements etc. there is no ‘hard sell’ and the relationship has to be one that is a ‘win-win’ for both parties if we are to proceed. To find out more, or to book a call with Mike, please complete the contact form.(javascript:void(0))
You don’t need professional experience in the cleaning sector.
What matters most is that you are comfortable dealing with people, motivated to grow your own business, and willing to follow a proven system.
Our training and ongoing support are designed to give you the operational and business skills you need.
Learn more about the platinum-level training and support (https://www.bettercleanfranchise.co.uk/training-support)we provide.
A Betterclean Services franchise is designed to be a serious management business, not a side hustle or hobby.
While there is some flexibility in how you structure your time, you should expect to commit fully to building and running the business, particularly in the early years.
Each franchise owner operates in a substantial exclusive territory.
You are the only Betterclean Services business marketing to clients in that area, and all eligible enquiries for your territory are passed to you.
Over time, you are building a business and a territory that can become a valuable, saleable asset.
Not all business can be started or run from home. However, a commercial cleaning business is definitely one that can be started and run from home as the work delivery takes place on your clients premises. We have franchise owners with hugely successful businesses who are operating from home, which means that they do not incur costly overheads for rent etc. and instead maximise on the profit they make from their business.
Platinum-level support is a major part of the Betterclean Services franchise opportunity.
You’ll receive:
● A structured initial training programme
● Regular contact from head office, including frequent check-ins
● Business reviews and marketing roadmap sessions
● Practical guidance on operations, staffing, and client management
● Unlimited access to experienced franchise professionals
Learn more about the training and support (https://www.bettercleanfranchise.co.uk/training-support)we provide.
The business is built around contract-based, recurring revenue, which means each new client adds to your regular monthly income.
Once your sales reach £5,000 per month, we supercharge your marketing activity for six months to help you accelerate growth and work towards your next turnover milestone – usually £150,000 per year.
Actual results vary between franchise owners and depend on factors such as your effort, local market conditions and how effectively you follow the model. There are no guarantees.
We discuss financial projections and examples in more detail during the discovery process.
Learn more about our franchise financials.(https://www.bettercleanfranchise.co.uk/franchise-financials)
Franchising is a much-misused term, and one that many misunderstand. It encompasses a vast array of different types of businesses, and there are even different meanings of the term itself (between Franchising and ‘Business Format Franchising’, which we will come onto later). So, what is really meant by franchising and what does it mean to you as a business owner. First off, let us look at what defines a business as a franchise?
Business Format Franchising: The granting of a license by one person (the franchisor) to another (the franchisee), which entitles the franchisee to trade under the trademark/trade name of the franchisor and to make use of an entire package, comprising all the elements necessary to establish a previously untrained person in the business and to run it with continual assistance on a predetermined basis.
The fundamental elements of a business format franchise are piloting to prove the idea works and can be replicated; initial training to franchisees in the operation of the business; the ownership of the business by the franchisee and the capital investment they will have to make.
The provision of ongoing support is also a vital element. Whilst the franchisee is the owner of the business, it is important to bear in mind that it is the franchisor’s system and brand that the franchisee is operating under. An ongoing dialogue between franchisor and franchisee is crucial therefore in contributing to the success of each individual franchise unit and consequently, the franchise network.
So how does this work? The franchisee will pay an initial fee for the franchise which includes the training and equipment to set up and run the franchise business. It is important that a franchisee follows the business model closely according to the franchisor’s instructions as this will help increase their chances of success and supports consistency across a network. A franchisee agreement will usually run for about 5 years (this can be longer if the investment is larger) and if a franchisee’s performance is good, they will have the opportunity to renew their agreement for another term.
One of the benefits of franchising for a franchisee is that they will have the opportunity to sell their business should they decide to, and in partnership with the franchisor can agree to sell, therefore benefitting from a return on their investment.
Yes. As you move through the recruitment process, we can arrange for you to speak with existing Betterclean Services franchise owners.
This is an important part of your due diligence and gives you a real-world view of what it’s like to run the business.
The best next step is to request our franchise prospectus and book a discovery call with our recruitment team.
We’ll talk through your situation, answer all your questions, and help you work out whether the Betterclean Services management franchise is the right fit for you.
Visit our contact page (https://www.bettercleanfranchise.co.uk/contact)or call 0800 772 0810 to get started.
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