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Betterclean Services Franchising is the controller for the personal information we process. There are many ways you can contact us, including by telephone, website enquiry, email, social media and by post.

Our postal address is:

Betterclean Services Franchising,
Unit 3, 

Splatford Business Park, 

Spaltford Barton, 





0800 772 0810

Most of the personal information we process is provided to us directly by you for one of the following reasons.
  • You have made an enquiry regarding our Franchise Opportunity.

  • You have requested more information regarding our Franchise. 

  • You are representing your organisation.

What We Collect

We may collect the following information:

  • Name

  • Contact Number 

  • Email Address

  • Address and postcode

  • Amount of Liquid Funds available 

  • Current Employment  


Franchise Contact Form

By submitting your details on our online enquiry form you are indicating your consent for us to email, call and post information regarding our Franchise Opportunity.


Your Rights

Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.

Your right of access - You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process. 


Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies. 


Your right to erasure - You have the right to ask us to erase your personal information.


Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. 


Your right to object to processing - You have the right to object to processing if we are able to process your information because the process forms part of our public tasks, or is in our legitimate interests. 


Your right to data portability - This only applies to information you have given us.


You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.

Cookies and Tracking

Betterclean Services uses cookies and tags. A cookie is a small piece of data which is stored on your browser. Tags are placed on certain pages to track clicks and measurements. We use conversion tracking features through Google Analytics on certain pages, this allows us to track your path to your destination page. This technology is used to gather analytics which is used to help improve our website and our users experience. We use Google Ads remarketing codes which logs clicks to certain pages, the logs allow targeted advertising in the future.

A Microsoft Clarity cookie has been installed on every page. The purpose of this cookie captures how visitors interact with the website including mouse movements, clicks and scrolls. These are used to see how visitors use the website and to create analytical reports. Any sensitive content including names, passwords, contact forms entries are masked before being sent to Clarity. Clarity is a GDPR compliant data controller.

Cookies do not give us access to any information about you other than the information you choose to share. For us to be able to use cookies you are required to accept our use of cookies, if you wish to change your preferences click the ‘Cookies Settings’ located in the bottom left hand corner of any page.


Sharing Your Information

We will not share your information with any third parties for the purposes of direct marketing. Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.

We work to high standards when it comes to processing your personal information. If you have queries or concerns, please contact us.


Social Media

If you send us a private or direct message via social media this will be stored for 6 months before being deleted. It will not be shared with any other organisations.


How does the organisation protect data?

We take the security of your data seriously. We have internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees in the performance of their duties.

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