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Training & Support
Platinum-level support powered by 30 years of experience to help you launch with confidence and scale from day one
We are with you on every step of your journey
We take immense pride in the elite level of never-ending training and support we provide our franchise owners from the first moment they join our network.
Our goal is simple: to equip you with the skills, confidence, and structure you need to drive your own growth, knowing you have an experienced support team alongside you.
From your extensive initial training, through to running a thriving management business with multiple staff in place, you will always have a clear roadmap and reap the benefits of our unrelenting support.
What your initial training includes
Every new Betterclean Services franchise owner completes a structured induction programme before launch.
Training is delivered in a mix of classroom-style sessions, practical exercises, and system walkthroughs, so you leave with a clear picture of what to do in your first weeks and months.
Key areas covered include:
Understanding the brand and model
How Betterclean Services operates, what we provide to clients, and how the management franchise works in practice.
Operations and service standards
Setting up contracts, organising schedules, supervising teams, and maintaining consistent quality for your clients.
Sales, marketing, and business development
Learn how leads are generated, and how to handle enquiries, conduct site visits, create proposals, and convert opportunities into ongoing contracts.
Recruitment and people management
Finding, onboarding and managing cleaning staff and supervisors, including expectations, performance and HR processes.
Bespoke systems and software
Hands-on training in the Betterclean Services systems and tools used to manage clients, staff, time and administration.
Wraparound ongoing support to help you succeed
Once your business is up and running, our expert support systems really kick into gear. You are responsible for driving your business, but you’re never left to figure everything out alone.
You can expect:
Regular check-ins
Benefit from frequent contact with our support team, especially in those crucial early months, to answer questions, solve problems, and keep you moving forwards.
Business and performance reviews
Scheduled sessions to review your numbers, discuss challenges, and identify next steps for growth.
Guidance on operations, staffing, and client management
Practical advice as you deal with real-world situations, from staffing changes to contract renewals.
Mentoring from highly experienced franchise professionals
Unfettered access to the head office team who understand the realities of building a management franchise and can share what works.
Supercharged marketing support to power your growth
From day one, you’ll have structured marketing support to help you build awareness and generate leads in your territory.
This includes:
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Support with your launch marketing plan.
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Ongoing input into your local marketing activity.
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Background central marketing campaigns that generate supplementary leads
But once your sales reach £5,000 per month, we go even further: we will supercharge your marketing activity for six months, using a proven mix of campaigns to help you accelerate growth and work towards your next turnover milestones.
Bespoke systems and tools
As a franchise owner, you’ll use:
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Our bespoke software and systems to manage clients, staff schedules, time, and key admin tasks efficiently.
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The Betterclean Services app to stay connected with head office and the wider network, access updates, and share best practice.
These tools are designed to make it easier to run a growing management business and keep everything organised as your client base expands.
Find out more about our training and support
The best way to understand the depth of training and support available is to talk it through with us and see how it would apply to your situation.
To find out more:
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Request our franchise prospectus to learn more about our world-class support structure.
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Book a discovery call to ask questions and explore how we help you build your business.
Complete the contact form or call 0800 772 0810 to get started.
