A Career in Cleaning, Now on Her Own Terms. Meet Carys Jones, Betterclean Services Bolton.

Carys Jones has spent the past 16 years living in Manchester, and it is from here that she has taken the exciting step of launching her own franchise business with Betterclean Services, covering the Bolton territory.

Carys brings with her over 15 years of experience in hospitality and commercial cleaning. Her career began in hotel housekeeping, where she worked her way up to Head Housekeeper, developing a sharp eye for detail and a commitment to consistently high standards. She went on to spend eight years as an Area Manager in outsourced contract cleaning, overseeing multiple teams across leading hotel brands throughout the UK.

It is a track record that speaks for itself, but as Carys will tell you, you do not need to come from a cleaning background to succeed as a Betterclean Services franchisee. What matters far more is the drive to build something of your own.

Despite her success in management, Carys reached a point where she was ready for something more. "After a successful career in hospitality and contract cleaning management, I felt that now was the right time for me to run my own business and be my own boss," she explains. "This decision was driven by my desire for greater independence, the opportunity to shape my own company culture, and the ambition to build something lasting in the cleaning industry."

Having spent around a year exploring franchise opportunities, Carys was drawn to the model for the balance it offers between freedom and support. "I wanted to become my own boss and enjoy the freedom of running my own business, but with the added benefit of ongoing support," she says. "The flexibility that comes with a franchise model was also a key factor, allowing me to balance independence with a proven framework for success."

When it came to choosing which franchise to join, the decision became clear early on. "I realised during my initial meeting with Mike that this was the type of franchise I wanted to be involved with," Carys recalls. "It is clear that Betterclean Services have a great reputation within the industry, and everyone I have communicated with has been friendly and professional. That made me feel confident about joining a network that values integrity and excellence."

That combination of a trusted brand, a supportive network, and a proven business model is what sets Betterclean Services apart for prospective franchisees. With over 30 years of experience and a growing network of franchisees across the UK, you are never starting from scratch.

Carys's ambitions for the Bolton territory are clear. "I am most looking forward to growing a business for the future," she says. "Building a strong, adaptable team and developing a lasting presence in the cleaning industry is my main ambition." In the longer term, she hopes to grow her area, develop a dedicated team, and become the leading cleaning service provider in Bolton and the surrounding areas.

Outside of work, Carys enjoys long walks with her dogs, horse riding, and crafts, a welcome balance to the energy she is already channelling into her new venture.

Carys's advice for anyone considering franchising is straightforward: "Take your time to research, speak to other franchisees, and do not be afraid to ask questions. Learning from others' experiences and gathering as much information as possible will help you make an informed decision and set you up for success."

If Carys's story resonates with you and you are ready to explore what running your own Betterclean Services franchise could look like, we would like to hear from you.