What Our Franchisees Really Think
- Mar 20
- 2 min read
If you're researching commercial cleaning franchise opportunities, you'll know that most franchises say the same things. Great training. Ongoing support. A proven system. A community that has your back.
At Betterclean Services, we'd rather show you than tell you. That's why we take part in the WorkBuzz Franchise Satisfaction Benchmark programme, an independent survey that asks our franchisees, anonymously, what they actually think.
This year, the results came back. And we're proud to say we've been recognised with not one, but two WorkBuzz awards.

The 5 Star Franchisee Satisfaction accreditation is awarded to franchise brands who score above the industry average across five key areas that WorkBuzz measures. It's based entirely on what franchisees report when asked directly about their experience.
Alongside the 5 Star award, we've also been recognised with the WorkBuzz Continuous Improvement award. This one is given to franchise brands who have improved their franchisee satisfaction scores across three consecutive annual surveys.

A single good result could be a good year. Three years of improvement in a row is something else, it reflects a genuine, sustained commitment to listening to franchisees and acting on what they tell us.
Mike, Franchise Recruitment Director at Betterclean Services, said: "As a brand, Betterclean Services is committed to delivering exceptional support to our franchisees, so we're incredibly proud to be recognised with the 5 Star Franchisee Satisfaction Award. Even more meaningful to us is receiving the Continuous Improvement Award, which reflects the ongoing dedication and hard work of our wider Head Office team in strengthening and supporting our network every day. These achievements truly highlight our commitment to listening, evolving, and delivering for our franchisees."
Franchise recruitment is full of promises. These awards offer something different, independent, evidence-based recognition that Betterclean Services franchisees are satisfied with what they've signed up for, and that that satisfaction has been consistently getting better.
If you'd like to find out more about the Betterclean Services franchise opportunity, contact us today.

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