Caroline Spiller Driving Success Across the South West

We’re thrilled to celebrate our franchisee Caroline Spiller, who has been named a Finalist in the HSBC UK Multi-Unit category at the 2025 BFA HSBC British Franchise Awards! This recognition is a testament to her dedication, leadership, and exceptional impact across her territories in Exeter, Taunton, Cornwall, Plymouth & Torbay.

Since joining the Betterclean network in 2016, Caroline has consistently delivered outstanding results. She has transformed her franchises into some of the highest-performing in the network, growing turnover, strengthening client relationships, and fostering a workplace where her team feels valued and empowered. Her commitment to a people-first culture ensures that her staff are motivated, her clients are happy, and her business continues to thrive.

In 2024, Caroline expanded her operations by acquiring the Cornwall, Plymouth, and Torbay territories. She integrated these new areas seamlessly, maintaining service continuity and team morale a true demonstration of her strategic vision and operational excellence.

Caroline’s achievements, recognised through multiple Betterclean Services awards and now her nomination for the BFA HSBC UK Multi-Unit Award, reflect a career built on ambition, integrity, and an unwavering commitment to excellence. Her story isn’t just about running a successful franchise, it’s about inspiring others, setting high standards, and showing what’s possible with dedication and vision.

Watch Caroline’s Best in Franchising 2025 video to see her journey and leadership in action: https://www.thebfa.org/campaigns/caroline-spiller-best-in-franchising-2025/